Do you manage a community space or are you in the process of developing a nonprofit center?
Curious about learning more about how to make the most of your building as a financial asset, a workspace, and a community? In this online course, NCN and Community Vision partner to introduce the basics and not-so-basics of asset management, property management, facilities management, and community management specifically with a social purpose real estate focus. These sessions are for any level of staff; they’re designed to be great refresher courses for experienced operators as well as good introductions for those newer in their roles
What You’ll Learn:
Summary of responsibilities for asset managers, property managers, facility managers, and community managers
Role of the person doing the job and how teams are commonly structured
Key tools for each professional and how they can be applied in community spaces
Tips on daily operations for social purpose real estate staff
Case studies from a practitioner from a practitioner in each area including asset, property, facility, and community management
This Course Includes:
Unlimited Organizational Access
8 Hours of Professional Development
4 Modules of On Demand Expert Content
24 Resources Downloadable Guides, Templates, & Resources
Course Content:
Module 1: Introduction to Asset Management
What happens when the roof needs repairing or the windows need to be replaced? Asset management is planning for the long term stewardship of your building – as a financial asset, as a workplace, and as the place where you welcome your community. We discuss planning a major capital improvement project, portfolio management, and the responsibilities of organizations that own their facilities or that have responsibility for the capital needs of their leased facility.
Who might benefit the most from this module: Executive Directors, Board Members, CFO, COO, Financial Managers or any role that includes the long-term stewardship and financial performance of the center.
Speakers:
Saul Ettlin – Community Vision
David Schrayer – CSN
Brika Eklund – Director of Real Estate – Self-Help
Module 2: Introduction to Property Management
How does running a multi-tenant nonprofit center differ from managing a standard commercial building and how is it the same? In this module, we highlight vendor selection, different types of leasing and licensing, and tenant relations, all through a social purpose real estate lens. We review what typically falls under a property manager role and share tools for success.
Who might benefit the most from this module: Property Managers, Operations Managers, Financial Managers, or any role that includes leasing/tenant relations
Speakers:
Saul Ettlin – Community Vision
David Schrayer – CSN
Faisal Abid – Director, Property Management – TSNE Mission Works
Eliot Melo – Property Manager – TSNE Mission Works
Module 3: Introduction to Facilities Management
Are you the one in charge of making sure your center meets the needs of your staff and tenants? If so, this module is for you. We cover routine maintenance, emergency preparedness, conference room management, workspace planning, IT, and other aspects of facility operations.
Who might benefit the most from this module: Facilities/Operations staff, Office Coordinators, or any role that includes facilities/operations
Speakers:
Saul Ettlin – Community Vision
David Schrayer – CSN
Chris Bowyer – Director of Building Operations – The Alliance Center
Module 4: Introduction to Community Management
We’ve all walked into a center and felt that “secret sauce” — a buzzing community, empowered tenants, and a place that feels like so much more than a workspace. How do you create and sustain a community? This module will help you think about how to set the tone and create the collaborative infrastructure to build a welcoming, vibrant community within your center.
Who might benefit the most from this module: Executive Directors, Community Animators, Office Coordinators, and any role that directly interacts with or manages the tenant community
Speakers:
Saul Ettlin – Community Vision
Lexi Paza – CSN
Stefan Hostetter – Community Manager – Centre for Social Innovation